Our Process
Contact
The first step is to get in touch with us. You can contact us through our website, email, or phone. During this step, we'll gather some basic information about your project, such as your budget, timeline, and design preferences.
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Art
Once we have a better understanding of your project, we'll move on to the art stage. Our team of skilled designers will work to create a design that meets your specifications. We'll provide you with the design and wait for your approval.
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Production
After you've approved the design, we'll move on to the production stage. Our team will use high-quality materials and equipment to create your custom product.
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Received
The final step is to receive your custom creation. We'll carefully package and ship your product to your desired location. If you're local, we can also arrange for pickup or delivery. We'll make sure that you're completely satisfied with your custom creation, and we'll be available to answer any questions you may have.
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How quickly will my order be finished?We pride ourselves on our quick and efficient service, with a standard turnaround time of two weeks. However, we understand that some orders may require a faster completion time. In these cases, we offer an expedited service for an additional rush fee. Please let us know if you require this option and we will do our best to accommodate your needs.
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How are prices determined?When it comes to determining prices, it's important to note that sales representatives play a crucial role in the process. They are responsible for evaluating all the relevant factors that go into pricing, such as the number of pieces and other order-specific information. This means that prices can vary depending on the specific details of each order. Ultimately, the goal of the sales representative is to provide you with a fair and accurate price that reflects the value of the product you're ordering. By taking into account all the relevant factors, they can ensure that you're getting a great price for the quality and quantity of items you need.
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How many pieces will I need to order?Our company minimums are: Screen-printing- 12 pieces Embroidery- 6 pieces Promo- depends on the vendor
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How do I need to save my files?Recommended file formats for saving your images are ai, pdf, svg, and eps. Raster images should be saved at 300 dpi png. For heat transfer, vector images are the only acceptable format. Saving an image as an ai, pdf, svg, or eps does not automatically make it a vector image. Additional art fees may apply if the project exceeds 2 hours of work.